Adding tracking information to an order

Attach a carrier and tracking number so customers can follow the shipment.

Who is this for?

Merchants who ship parcels with DHL, Hermes, DPD, GLS, UPS, FedEx, or another carrier.

1
Open the order
Go to Sales → Orders and select the order.
2
Add tracking
Enter the tracking number and choose the carrier. OESCOM can build an official tracking link for supported carriers.
3
Save and notify
Saving tracking can mark the order shipped and notify the customer when shipping notifications are enabled.

Carrier. Choose the carrier you actually used. OESCOM does not guess the carrier from the number.

Tracking URL. Supported carriers get an automatic URL. For “Other”, paste a custom tracking link if you have one.

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Processing orders

Review payment, pack the goods, and update fulfillment so the customer knows what happens next.

How shipping works

Offer parcel shipping, local delivery, and/or pickup so checkout can collect a fulfillment method.

Last updated 9/5/2026