Customer notifications

Edit the emails OESCOM sends for orders, shipping, and other store events.

Who is this for?

Merchants who want order and shipping emails to match their brand.

1
Open Notifications
Go to Settings → Notifications.
2
Select a template
Open the event you care about (for example order confirmation) and review the content.
3
Save
Changes apply to future emails. Place a test order to confirm.

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Adding tracking information to an order

Attach a carrier and tracking number so customers can follow the shipment.

Processing orders

Review payment, pack the goods, and update fulfillment so the customer knows what happens next.

Last updated 9/5/2026